Open roleExternal
Key Account Manager
- cambridge, cambridgeshire, CB2 1EG, United Kingdom
- Permanent·Hybrid
- Full time
- £50,000 - £50,000 Per Annum
Job Description
About the Role
Our client is seeking a seasoned and strategic Key Account Manager to join their distinguished sales department in Cambridge . This role is dedicated to nurturing and expanding relationships with our client's most important customers. You will act as the primary liaison, ensuring client satisfaction, identifying growth opportunities, and delivering exceptional value. This is a pivotal position for an experienced professional looking to drive significant business impact within the innovative Cambridge cluster and beyond.
Key Responsibilities
- Manage and grow a portfolio of strategic, high-value client accounts.
- Develop and execute tailored account plans to deepen client relationships and increase revenue.
- Serve as the primary point of contact, ensuring seamless communication and issue resolution for key clients.
- Identify and capitalize on opportunities for upselling and cross-selling relevant products and services.
- Collaborate with internal teams to ensure client needs are met and expectations exceeded.
- Monitor client satisfaction and proactively address any concerns to maintain strong partnerships.
Requirements
- Proven experience in Key Account Management or a similar strategic client-facing role.
- Demonstrated ability to build and maintain long-term, trust-based relationships with senior-level clients.
- Exceptional communication, negotiation, and presentation skills.
- Strong business acumen and strategic thinking capabilities.
- Proficiency with CRM systems and account management best practices.
- Ability to understand complex client needs and propose effective solutions.
Benefits
- Highly competitive salary with generous performance-based bonuses and commission.
- Hybrid working model, offering a blend of office and remote flexibility.
- Comprehensive health, dental, and life insurance coverage.
- Opportunities for professional development, industry conferences, and training.
- Access to cutting-edge technology and collaborative work environment in Cambridge .