Lead Esthetician

About the Role

Our client is looking for a highly experienced and inspirational Lead Esthetician to join their forward-thinking, remote-first organization. In this crucial role, you will spearhead the development and delivery of virtual esthetic services, guiding a team of estheticians to provide unparalleled client care from a distance. Your expertise will be vital in shaping our online esthetic treatment protocols and ensuring client satisfaction through digital platforms. This is a unique opportunity to influence the future of remote beauty services, fostering a culture of excellence, continuous learning, and client-centricity within a fully virtual team setting, based remotely from Reading .

Key Responsibilities

• Lead the esthetician team in delivering expert virtual skincare consultations and treatment recommendations.
• Develop and refine remote-based esthetic treatment protocols and best practices.
• Provide ongoing training, mentorship, and support to the esthetician team through virtual channels.
• Oversee the quality of service delivery, ensuring client satisfaction and retention goals are met.
• Collaborate with marketing and product teams to enhance the online client experience and service offerings.
• Troubleshoot client concerns and provide expert solutions via digital communication methods.

Requirements

• Minimum of 6 years of experience as a certified Esthetician, with significant experience in advanced treatments.
• Proven leadership experience, with a strong ability to manage and motivate remote teams.
• Expert knowledge of skincare science, ingredients, and various treatment modalities.
• Excellent virtual communication, client relationship management, and problem-solving skills.
• Proficiency with virtual consultation software and digital collaboration tools.

Benefits

• A highly competitive salary package with performance-based bonuses.
• Fully remote position offering exceptional work-life balance and flexibility.
• Generous budget for professional development and certifications.
• Opportunities to shape and lead a cutting-edge remote beauty service.
• A supportive and collaborative virtual team environment focused on innovation.