Lead SRE - AWS Platform

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hackajob is partnering directly with JPMorganChase to hire for this role.

JOB DESCRIPTION

Assume a critical role in defining the future of a globally recognized firm and make a direct, meaningful impact in a space built for top achievers in site reliability engineering.

As a Lead Site Reliability Engineer at JPMorganChase within Infrastructure Platforms, you bring deep technical expertise across multiple domains and play a key role in driving reliability outcomes for your team. You will conduct resiliency design reviews, break complex problems into digestible work, act as a technical authority for medium to large-sized products, and share your knowledge and experience with peers to raise the bar across the team.

Job responsibilities

• Consistently champion site reliability culture and practices, documenting and sharing knowledge across your organization through internal forums and communities of practice
• Drive initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levels, proactively identifying and resolving technology-related bottlenecks
• Collaborate with your team to identify comprehensive service level indicators and partner with stakeholders to establish reasonable service level objectives and error budgets
• Design and implement observability frameworks and alerting strategies, including white and black box monitoring, service level objective-based alerting, and telemetry collection to ensure proactive detection and response
• Serve as the primary point of contact during major incidents for your application, applying strong diagnostic skills to identify and resolve issues quickly and minimize business impact
• Apply deep technical expertise within one or more technical domains, sharing knowledge xwwtmva and providing guidance to peers across the team
• Drive reuse-first adoption of AI-assisted reliability workflows across the software development lifecycle and toolchain practices (e.g., continuous integration/continuous delivery quality checks, test and validation automation, and operational readiness), ensuring traceability, auditability, resiliency, and security controls
• Use enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis,
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