Learner Support Lead - Study Programmes

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Learner Support Lead - Study Programmes Location: Ipswich - travel to other sites in Suffolk and East Midlands Salary: £36,000 - £39,000 Type: Full Time, Permanent Essential Criteria:

• Previous team management / supervisory experience within learner support or a similar post-16 setting.
• Understanding of SEND and post-16 education.
• Experience conducting 1:1s, staff reviews and providing ongoing guidance/support.
• Experience supporting young people in an education or pastoral environment.
• Strong safeguarding and learner welfare knowledge.
• Experience managing learner concerns, ideally including attendance, wellbeing and pastoral interventions
• A strong understanding of Safeguarding, Equality & Diversity

Duties

• Lead and manage the Learner support team, ensuring they receive high-quality, confidential and impartial information, advice and guidance at every stage of their educational journey.
• Overseeing the team, providing ongoing guidance, supervision, 1:1s and performance reviews.
• Together with leading the team, you will work hands on as a Learner Support Advisor, providing pastoral support, advice and guidance to learners throughout their learning journey, supporting a range of welfare, wellbeing and personal concerns.
• Monitor learner attendance, identifying trends and implementing appropriate interventions to improve engagement and reduce absence.
• Oversee safeguarding and wellbeing concerns, ensuring all issues are recorded, monitored and addressed efficiently and in line with relevant policies and procedures.
• Support learner engagement, enrolment, interviews, initial assessments, induction and ongoing CEIAG activities.
• Hold regular Learner support meetings and reviews, contributing to learner progress reporting, EHCP reviews and wider support planning.
• Work closely with the Head of Education, DSL and wider delivery team to ensure effective learner support and compliance with Ofsted requirements. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days, then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities