Leisure Centre Assistant Manager

About the Role

Our client is seeking a proactive and customer-focused Leisure Centre Assistant Manager to support the management team at their busy facility in Reading . You will play a crucial role in the day-to-day operations, ensuring a safe, welcoming, and efficient environment for all members and visitors. This position requires a versatile individual with strong organisational skills, excellent interpersonal abilities, and a commitment to providing exceptional customer service within the leisure and fitness industry. You will assist in staff supervision, operational oversight, and member engagement to contribute to the centre's success and positive community impact.

Key Responsibilities

• Support the Centre Manager in overseeing daily operations, including staffing, scheduling, and facility upkeep.
• Assist in ensuring high standards of customer service, safety, and cleanliness throughout the centre.
• Handle member inquiries, complaints, and feedback in a professional and timely manner.
• Supervise and support a team of leisure assistants and front-of-house staff.
• Participate in the implementation of promotional activities and centre programmes.

Requirements

• Previous experience in a supervisory or management role within the leisure or hospitality industry.
• Strong understanding of health and safety regulations within a public facility.
• Excellent communication, problem-solving, and organisational skills.
• Ability to work effectively as part of a team and lead by example.
• Customer service oriented with a passion for the leisure sector.

Benefits

• Competitive salary and opportunities for overtime.
• Complimentary access to leisure centre facilities.
• Opportunities for training and career development within the leisure sector.
• A friendly and dynamic working environment.
• Contribution to community health and well-being initiatives.