Lettings & Property Manager

Full time, Monday to Friday 8:30am - 5pm £30,000 - £35,000 Didsbury, Manchester Can you calm a tenant with a broken boiler, explain a service charge bill to a landlord, chase a contractor and still turn up smiling to a viewing? If so, we would LOVE to hear from you! We're working with a growing, independent residential property management company that's looking for a Lettings & Property Manager to join their small, close-knit team. They're a friendly bunch who work hard, support each other and have a laugh along the way… so a sense of humour isn't a nice-to-have, it's essential.

The role

This is an all-round role covering every part of lettings and negotiation, plus the full day-to-day management of a residential portfolio. The portfolio is a mix of student HMOs, flats and family homes, so variety comes as standard. You'll be office-based, but not desk-bound. This business takes a hands-on approach to property management, and you'll be expected to roll up your sleeves and get stuck in. What you'll be doing

• Being the go-to person for landlord and tenant queries – answered promptly, professionally before anyone has to chase
• Instructing contractors and keeping maintenance and repair jobs moving
• Preparing tenancy paperwork and legal notices
• Inspecting properties at the start and end of tenancies and producing inventories
• Creating property adverts that make people want to book a viewing straight away
• Showing prospective tenants around and managing the move-in and move-out process
• Making sure every property is compliant, certified and up to date on legislation
• Keeping on top of deposits, rent and arrears
• Building great relationships with tenants, landlords and contractors alike What you'll need
• Demonstrable experience in lettings and property management – or a recent real estate/property management graduate with some experience under your belt
• A sense of humour. This is non-negotiable.
• Excellent communication skills, written and verbal – you keep people in the loop without being asked
• Organisation and attention to detail
• Strong IT skills – confident with Word, Excel and Outlook, and generally tech savvy
• A full, clean UK driving licence and your own car
• The ability to juggle office work with being out and about – and to enjoy both
• Confidence to work on your own, but happiest as part of a team
• A real interest in residential property – investment, lettings and development What's in it for you
• Salary up to £35,000
• A small, close-knit team where everyone mucks in and the banter is part of the culture
• A hands-on role where no two days are the same – never a dull moment
• The chance to be involved at every level of a growing business, and grow with it
• A diverse portfolio of 90–100 properties: student HMOs, professional flats and family homes The small print Monday to Friday, with occasional weekend calls and some later evenings for viewings. Sound like you? If you're organised, good with people and can see the funny side when a property throws you a curveball, we want to hear from you. Send your CV today or get in touch with Sophie or Sarah at We Are PROPA for more information. Disclaimer We Are PROPA Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role