LIGHTING & BATHROOM SHOWROOM MANAGER

Showroom Manager – BRITWALL / ENER-J Location: Luton, Bedfordshire Monday–Friday: 8:00am–5:00pm | Saturday: 10:00am–3:00pm BRITWALL is a growing home décor and building products brand offering wall panels, shower panels, acoustic panels, decorative cladding and other interior and exterior products. We also have a dedicated showroom in Luton showcasing lighting, bathrooms, smart home products, wall panels and building products. We are looking for a commercially minded Showroom Manager who can turn our showroom into a strong source of new trade business.

The Role

This is much more than a showroom administration position. You will take ownership of the showroom's commercial performance and be responsible for generating new trade business from the local area. Your role will involve identifying local builders, shopfitters, electricians, bathroom installers, bathroom showrooms, interior designers, developers and other trade customers, bringing them into the showroom and converting opportunities into sales. You will demonstrate products, help customers select products for their projects, encourage them to open trade accounts and develop long-term relationships that generate repeat business.

Key Responsibilities

Trade Sales & Business Development * Identify and develop relationships with local trade businesses and professionals. * Proactively contact businesses and arrange showroom visits and product demonstrations. * Build and maintain a database of local prospects and trade customers. * Follow up enquiries and showroom visits to convert opportunities into orders. * Identify project opportunities and follow them from initial enquiry through to sale. * Develop repeat business and promote new products, offers and promotions. * Communicate with customers through telephone, email and WhatsApp. * Work closely with the internal sales and marketing teams to generate additional opportunities. Showroom Management * Ensure the showroom is clean, organised and professionally presented at all times. * Keep product displays, samples, brochures and promotional materials up to date. * Ensure products are correctly displayed and priced where appropriate. * Arrange customer visits and product demonstrations. * Look for ways to improve the showroom experience and increase sales. * Ensure all customer enquiries are followed up promptly. Commercial Responsibility * Take responsibility for showroom sales and commercial performance. * Work towards agreed sales, enquiry and new-account targets. * Monitor showroom enquiries, new trade accounts and sales generated. * Develop relationships with local trade networks and businesses. * Identify opportunities to increase showroom footfall and conversion. * Provide management with regular feedback on customer requirements, competitors and market opportunities. Who We Are Looking For We are looking for someone with a strong sales personality, excellent interpersonal skills and a genuine desire to win new business. Experience in lighting, electrical wholesale, bathrooms, kitchens, building materials, interior design, construction, home improvement or showroom sales would be highly advantageous. You may currently be working as a showroom manager, branch manager, trade sales executive, business development executive, account manager, salesperson or internal sales executive within a related industry. Essential Skills * Strong B2B or trade sales experience. * Confident approaching and developing new customers. * Excellent communication and relationship-building skills. * Comfortable making outbound calls and arranging appointments. * Commercially aware and motivated by sales performance. * Well organised and able to work independently. * Comfortable using email, WhatsApp and customer databases. * Strong attention to presentation and detail. What Would Make You Stand Out? Experience dealing with local builders, shopfitters, bathroom installers, electricians, developers or contractors would be highly desirable. Existing relationships with trade businesses across Luton, Bedfordshire, Hertfordshire and surrounding areas would be a major advantage. Most importantly, we are looking for someone who is proactive, commercially driven and comfortable picking up the phone, finding prospects and creating new business rather than simply waiting for customers to walk into the showroom. Working Hours Monday–Friday: 8:00am–5:00pm Saturday: 10:00am–3:00pm If you are a confident salesperson who enjoys meeting customers, developing relationships and winning new business, we would like to hear from you