LMS Support Specialist

LMS Support Specialist

We are looking for a LMS Support Specialist to oversee the daily operation, configuration, and maintenance of the Moodle Learning Management System.

Position: LMS Support Specialist

Location: Huddersfield/Hybrid (fully remote considered with occasional travel to HO in Huddersfield)

Hours: Full-time, 37 hours per week

Salary: £32,000 - £34.500k

Contract: This is a fixed term contract until 31 August 2029

Closing Date: 13th November 2026

Benefits: Include 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holidays, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

The Role

The LMS Support Specialist is responsible for supporting the delivery and ongoing development of the Maths Champion Programme within Moodle. The role ensures that the Learning Management System (LMS) effectively meets programme requirements by implementing content, configuration and functionality amendments, troubleshooting issues, and identifying innovative out-of-the-box solutions where standard Moodle functionality does not fully support programme needs. You will work closely with the IT team and key stakeholders to deliver a seamless, engaging and efficient experience for learners, administrators and programme staff, ensuring the platform continues to support the successful delivery of the programme.

About You

You will have experience of administering and supporting enterprise-level Learning Management Systems (LMS) within an academic, corporate, or training focused environment, including day today system configuration, user management, and course lifecycle maintenance. (strong preference for Moodle) with a strong technical background, including:

• Understanding of LMS architecture, user roles, permissions, and integrations, core LMS functionality and course building functionality
• Basic knowledge of HTML, CSS, for troubleshooting content issues
• Familiarity with SCORM/xAPI standards and eLearning content packaging
• Hands-on experience with user support and troubleshooting, including root-cause analysis, and resolving course access issues, completion tracking, and system error issues and content related queries.
• Proficiency with reporting and analytics
• Ability to manage LMS configuration including updates, permissions management, and ensuring data integrity.
• Practical experience with data reporting and analytics, including extracting logs, generating completion reports, analysing system usage, and supporting compliance or audit requirements.
• Strong knowledge of use of Microsoft suite of products (Word, Excel, Teams, Power BI)

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as LMS, Learning Management System, Moodle, LMS Support Specialist, Learning Management System Support Specialist, Moodle Support Specialist, LMS Administrator, Learning Management System Administrator, Moodle Administrator.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.