Maintenance Planner & Administrator

Maintenance Planner & Administrator

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Maintenance Planner & Administrator

Location: Ashington

Contract: Full-time hours – 9-month Fixed term contract

Hours: 37 per week Monday – Friday

Salary: £27,136 per annum

Closing Date: 5pm Thursday 12th November 2026

Are you an organised planner or administrator who wants to help deliver a right-first-time repairs and maintenance service and an excellent customer experience?

If so, join us as a Maintenance Planner & Administrator, helping to coordinate trade resources and provide the administrative support behind our repairs and maintenance service.

About the role

Planning and scheduling trade resources

Delivering high level business support and administrative activities

Providing advice, support and guidance on repairs and maintenance related issues

Maintaining accurate repairs and maintenance records to support reliable reporting of key performance indicators and management information.

About you

You’ll need:

Experience of working in a repairs and maintenance function

Experience working with Salesforce

Experience of scheduling trade resources, administrating repairs and maintaining accurate records

The ability to manage a busy, varied workload and adapt to changing priorities.

Strong organisational and influencing skills, with a keen eye for detail.

Excellent working knowledge of MS Excel, Word and Outlook.

Role Benefits:

36 days annual leave (including bank holidays)

Working from home up to 2 days per week. Working from the office 5 days per week

Health cash plan membership so you can save money by claiming cash back – over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more. We’ll also cover the costs of including any dependent children in the scheme – up to the age of 21 or 24 if in full time education – that you may have.

Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.

Generous pension scheme

About us

We’re all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.

We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.

Looking to grow your career at a company that puts its people first?

Our people are what make us great. Their feedback has recognised us as a Great Place to Work® certified employer.

We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way’ culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.

We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.

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The Group is fully committed to the promotion of equal opportunities, and we particularly welcome applicants from groups who are currently under represented at Bernicia