Mental Health Support Officer

About the Role

Our client is seeking a compassionate and proactive Mental Health Support Officer to join their dedicated team in Newcastle upon Tyne . This role is integral to providing essential support services to individuals experiencing mental health challenges, helping them to manage their conditions and integrate more effectively into the community. You will work closely with service users to develop personalized support plans, offer guidance, and facilitate access to wider resources. This position offers the chance to make a significant positive impact on individuals' lives, working within a collaborative and supportive environment that values professional development and user-centred care.

Key Responsibilities

• Provide one-to-one and group support to individuals with various mental health conditions.
• Assist service users in developing and implementing personalized recovery and support plans.
• Facilitate access to community resources, social activities, and employment opportunities.
• Monitor service user well-being, documenting progress and any concerns.
• Deliver psychoeducational interventions and coping strategies.
• Liaise with mental health professionals, families, and external agencies to ensure holistic care.

Requirements

• Experience working in mental health support or a related field.
• Strong understanding of mental health conditions, recovery principles, and safeguarding procedures.
• Excellent interpersonal and communication skills, with the ability to empathize and build rapport.
• Ability to work effectively both independently and as part of a multidisciplinary team.
• Commitment to continuous professional development in mental health.
• Proficiency in record-keeping and reporting.

Benefits

• A competitive salary package commensurate with experience.
• Hybrid working model offering flexibility between home and office-based support.
• Access to extensive training and professional development opportunities.
• Pension scheme and generous annual leave entitlement.
• A supportive team culture and regular supervision to discuss caseloads and professional growth.