Mental Health Support Officer

About the Role

Our client is seeking a dedicated Mental Health Support Officer to join their compassionate team serving the Edinburgh community. This role combines remote client support with essential on-site engagement, focusing on individuals experiencing mental health challenges. You will provide crucial support, guidance, and advocacy, helping clients to manage their conditions and improve their overall well-being. Working collaboratively with healthcare professionals and community partners, you will play a key role in empowering individuals to access resources and achieve their recovery goals. This position offers a rewarding opportunity to make a tangible difference in people's lives within a flexible work structure.

Key Responsibilities

• Provide emotional and practical support to individuals with mental health conditions.
• Develop and implement individualized support plans in collaboration with clients and clinical teams.
• Facilitate access to mental health services, social activities, and community resources.
• Monitor client progress, identifying and addressing any emerging needs or crises.
• Maintain accurate case notes and ensure confidentiality of client information.
• Liaise effectively with families, carers, and other support agencies.

Requirements

• Experience working in mental health support or a related field.
• Knowledge of mental health conditions, treatments, and recovery principles.
• Strong communication and active listening skills, adaptable for hybrid interaction.
• Ability to remain calm and empathetic in challenging situations.
• Proficiency in using digital tools for remote communication and record-keeping.

Benefits

• Competitive salary and opportunities for advancement.
• A hybrid working model that blends remote flexibility with in-person connection.
• Access to continuous professional development and training.
• A supportive and collaborative team environment.
• Opportunity to positively impact the mental well-being of the Edinburgh community.