Multi Track Complex Personal Injury File Handler

Multi Track Complex Personal Injury File Handler

Join to apply for the Multi Track Complex Personal Injury File Handler role at Keoghs

Department: Legal

Location: Leeds

Keoghs is seeking to recruit a Multi‑Track File Handler to deal with delegated and non‑delegated Multi Track Complex Personal Injury Motor claims together with some top end Fast Track claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high profile corporate and insurance clients.

The successful candidate will predominantly handle a litigated caseload but may also handle some claims from pre‑litigation.

Key Responsibilities

• Manage a mixed caseload of Motor predominantly multi‑track cases consisting of claims typically valued between £25k – £100k, including personal injury and credit hire.
• Build relationships with Keoghs clients and, where appropriate, brokers and insurers.
• Assess and advise on liability and quantum.
• Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate.
• Make full use of the firm’s Case Management System in progressing files from receipt to closure.
• Draft pleadings, including Defences and witness evidence.
• Attend court in person or by telephone, attend trials, settlement conferences etc as required.
• Achieve targets in terms of chargeable hours, WIP and the collection of client MI.
• Work with the wider team to ensure a seamless delivery of services to Keoghs clients.
• Ensure compliance with the SRA Standards & Regulations.
• Adhere to the Keoghs Values.
• Scope may be delegated to other work.

Working Hours

35 hours per week Monday – Friday 9am‑5pm with 1 hour unpaid for lunch.

Skills, Knowledge and Expertise

• Motor multi‑track file handling experience.
• Positive, confident and enthusiastic attitude.
• Excellent listening, verbal and written communication skills.
• Ability to negotiate via telephone.
• Ability to prepare succinct and concise reports.
• Excellent inter‑personal and client care skills.
• Excellent marketing and IT skills.
• High level of analytical skills.
• Ability to prioritise work, meet deadlines and work under pressure.
• Ability to win the trust and confidence of others.
• Ability to anticipate problems and identify solutions.
• Ability to maintain concentration and pay attention to detail.
• Driven to achieve.
• Good advocacy skills.
• Prior knowledge, skills and experience.
• Effectively work within a team.
• Excellent knowledge of the Court Practice Rules.

Desirable

• Qualified solicitor / CILEX with necessary practice rights (consideration also given to CILEX Lawyers).

Benefits

• Davies Incentive Plan
• 25 days holiday per year (increases with level of service; opportunity to buy & sell 3 days).
• Family Cover Private Medical Insurance (Bupa) – automatically at single cover level but can opt into family option within first month.
• Simply Health Care Cash Plan.
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a range of topics.
• Death in Service.
• Critical Illness Cover.
• PHI/Income Protection (Private health insurance).
• Pension contribution 5% Employee / 3% Employer.
• Employee Resource Groups.
• Employee Volunteering Programme.
• Cycle to Work Scheme
• Tech Scheme
• Season Ticket Loan
• Gym Flex
• Access to Online Discount Sites.
• Discounted Gourmet Society Membership.
• Discounted tickets for Merlin Attractions nationwide.
• Discounts at local retail outlets.

*after successfully completing probation.

Seniority level

Entry level

Employment type

Full‑time

Job function

Other, Information Technology, and Management

Industries

Law Practice

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