Personal Injury Case Handler

JOB TITLE

Personal Injury Claims Handler

PQE REQUIRED

1+

SALARY

Up to £35,000 DOE

THE ROLE

The Successful RTA & Personal Injury Case Handler will be responsible for managing a portfolio of small claims track and fast track RTA and personal injury claims from inception through to settlement. You will handle cases within the OIC and MOJ Portal frameworks, ensuring compliance with the Pre-Action Protocol and Civil Procedure Rules and progressing matters efficiently to achieve timely resolution. Where cases are not capable of pre‑issue settlement, you will be responsible for drafting and issuing proceedings, preparing witness evidence and schedules of loss and ensuring compliance with court directions and deadlines. The role also involves liaising with clients, insurers, medical experts and third parties, maintaining excellent levels of client care and service delivery. You will also support wider team objectives, contribute to marketing and business development activity and assist colleagues with casework where required.

THE CANDIDATE

Applications are sought from candidates with previous experience handling OIC and Fast Track RTA claims within a claimant personal injury or law firm environment. A strong working knowledge of the OIC process, MOJ Portal and Civil Procedure Rules for low value personal injury claims is highly advantageous. The ideal candidate will be confident managing their own caseload independently, communicating effectively with clients and third parties and working to targets and service level agreements. You will demonstrate excellent attention to detail, strong organisational skills and the ability to work well under pressure in a fast‑paced environment. A professional, client‑focused approach is essential, along with a proactive attitude and willingness to contribute to team success.

THE FIRM

This established and well‑respected law firm has a strong reputation within the claimant personal injury sector and offers a supportive, inclusive and collaborative working culture. The firm promotes flexible and agile working, a positive work‑life balance and provides excellent benefits alongside clear opportunities for career development within a growing and dynamic team.

HOW TO APPLY

Contact Teagan Portas at eNL on 0113 320 0575 / 0161 850 0745 or email with your CV, or simply call for a confidential discussion.

eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide.

At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.

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