NATIONAL ACCOUNT MANAGER – Wholesale, Convenience & eCommerce

NATIONAL ACCOUNT MANAGER – Wholesale, Convenience & eCommerce

Competitive basic salary + 20% bonus + car allowance Office based – Hungerford

About Us

Doves Farm Foods Ltd is an award-winning, family owned food business specialising in artisan, organic and free-from flours and foods. Our portfolio includes much loved brands such as Doves Farm, FREEE, and Wessex Mill.

We are a values driven business with strong ethical and environmental foundations and ambitious plans for growth. As demand for quality, sustainable food continues to rise, this is a hugely exciting time to join our business and shape the future of our brands.

The Opportunity

We’re looking for an energetic, commercially driven National Account Manager to take ownership of a varied portfolio across wholesale, convenience and eCommerce, including customers such as Suma, Essential, Abel & Cole, Holland & Barrett, Ocado and Amazon.

You’ll have full commercial ownership of your accounts, building strong customer relationships, managing P&Ls and delivering profitable growth by expanding distribution, strengthening partnerships and unlocking new opportunities.

What You’Ll Do

• Manage and grow a portfolio of wholesale, convenience and eCommerce customers

• Own customer P&Ls and deliver sales, revenue and profit targets

• Develop customer strategies and joint business plans that drive range, distribution, availability and visibility

• Negotiate pricing, promotions, trading terms and investment to maximise profitable growth

• Identify and unlock new commercial and distribution opportunities across existing and new accounts

• Produce accurate monthly forecasts and use customer and market data to inform commercial decisions

• Partner closely with internal teams (commercial, supply, finance, marketing) and optimise digital execution across eCommerce customers

What You’Ll Bring

• Proven FMCG sales or national account management experience

• Experience managing wholesale, convenience and/or eCommerce customers

• A strong track record of profitable growth, customer P&L ownership and commercial negotiation

• Strong analytical, forecasting and strategic account planning capability

• Excellent relationship building, influencing and stakeholder management skills

• Experience with Amazon, Ocado or other major online customers would be advantageous

Who You Are

• Entrepreneurial, ambitious and commercially curious

• Proactive, hands on and comfortable with pace and change

• A collaborative team player with integrity, accountability and a strong sense of ownership

What We Offer

• Opportunity to help define the next phase of growth for well loved, growing brands.

• Beautiful countryside HQ in Wiltshire

• Friendly, supportive culture with a great work life balance

• 50% staff discount on our webshop

• Cycle-to-work scheme, EyeCare plan, discounted local gym membership

If you’re passionate about great food brands and ready to make an impact across wholesale, convenience and eCommerce, we’d love to hear from you