North West Programme Coordinator

About the job

Salary: £28,000 - 29,500

Our charity delivers a series of interventions that help disadvantaged learners in Further Education to secure gateway English and maths qualifications that unlock opportunities. These interventions include our award-winning GCSE Resit Tuition Programme, for those resitting GCSEs, our Functional Skills Tuition Programme, supporting those on or aspiring to undertake apprenticeship programmes, and training and resources to support teachers and leaders of English and maths in Further Education.

Our benefits include:

• 36 days of holidays per year (including bank holidays)
• Ongoing learning and development opportunities
• Flexible hybrid and remote working
• Cycle to work scheme
• Employee Assistance Programme
• Termly 'in-person' team development days at our offices in London
• The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development.

ABOUT THE ROLE

As a Senior Programme Coordinator, you will lead the day-to-day delivery across a portfolio of partner colleges. Acting as the main point of contact for students, tutors and college staff, you will build strong working relationships, maintain a consistent on-site presence and ensure programmes are delivered smoothly, professionally and in line with agreed standards and KPIs.

You will take ownership of programme performance across your portfolio, with a particular focus on student enrolment, attendance, and session dosage targets. You will oversee programme logistics, monitor delivery quality, and work proactively to maximise student participation and tutor effectiveness. This role requires strong organisational skills, attention to detail and the ability to respond quickly and effectively to operational challenges.

You will also play an important role in maintaining high-quality partnerships with colleges, ensuring stakeholders receive clear communication, accurate reporting and responsive support throughout programme delivery. Alongside this, you will contribute to wider organisational priorities, including safeguarding, tutor development, programme improvement and initiatives that strengthen student outcomes.

As a Senior Programme Coordinator, you will be expected to role model best practice to the wider Programme Coordinator team, working collaboratively to problem solve, and work with your Programme Manager to ensure strategic approaches to meeting KPIs. This is a highly collaborative, delivery-focused role suited to someone who enjoys a challenge, is confident managing relationships.

MAIN DUTIES & RESPONSIBILITIES

See recruitment pack

ABOUT YOU

You will:

• Thrive in a fast-paced environment, balancing learner support, stakeholder management and programme delivery.
• Be passionate about improving outcomes for young people and committed to tackling educational inequality.
• Build strong relationships with learners, tutors and college partners to maximise engagement, attendance and achievement.
• Be comfortable working independently, taking ownership of your workload and delivering results with minimal supervision.
• Be driven by achieving ambitious KPIs and use data to identify challenges, drive improvement and deliver results.
• Take accountability for your work, demonstrating initiative, and resolving challenges effectively.
• Be highly organised, resilient and adaptable, effectively managing competing priorities and responding to challenges.
• Be motivated by working in a mission-driven organisation where your work has a direct and measurable impact on learners' success.

The closing date for applications is 9:00am on Wednesday 28th October. Applications received after this time will not be considered.

NEXT STEPS

Screening calls will take place on the Monday 2nd and Tuesday 3rd November. First round of interviews will take place on the Wednesday 4th and Thursday 5th November. These will take place online. Second round of interviews will take place Wednesday 18th November in person, in London. You will be able to expense your travel for this interview.

We value diversity and actively encourage applications from people of all backgrounds, particularly individuals from ethnically diverse communities who are currently underrepresented in our sector. We are committed to building an inclusive workplace where everyone feels they belong.

For full details on responsibilities please see the recruitment pack.