Office Administrator/E Commerce Assistant

Office Administrator / E-commerce Assistant

Type: Permanent
Salary: £25,000 £26,000 per annum
Location: Hayes area
Hours: Monday to Friday, 8:30am 5:30pm

Our client is looking for an enthusiastic and organised Office Administrator / E-commerce Assistant to join a busy and growing local business.

This is an excellent entry-level opportunity for someone who enjoys a mixture of administration, customer contact and online work. You do not need extensive experience, but you should be confident using computers, have good attention to detail and be genuinely interested in websites, e-commerce and digital content.

The role will predominantly involve supporting the day-to-day running of the office while helping with the development and maintenance of the company's online sales activity.

The Role:

• Supporting general office activities, including answering incoming telephone calls and assisting customers
• Providing occasional support on a customer parts counter
• Helping prepare product information for a new website, including descriptions and photographs
• Reviewing and testing website content to identify errors, inconsistencies or missing information
• Carrying out competitor price comparisons and updating information where required
• Creating and maintaining product listings on eBay and Amazon
• Monitoring online customer messages, enquiries and requests
• Keeping product and customer information accurate and up to date
• Assisting with general administration and supporting colleagues across the business
• Helping with other website and e-commerce projects as the role develops

The ideal Office Administrator / E-commerce Assistant will have:

Essential:

• Good general computer skills and confidence learning new systems
• Strong attention to detail
• Good written and verbal communication skills
• An organised approach and the ability to manage different tasks
• A willingness to learn and use initiative
• A helpful, customer-focused attitude
• An interest in websites, online selling or e-commerce

Desirable:

• Some previous office, administration, retail or customer service experience
• Experience using eBay, Amazon or other online marketplaces
• Previous exposure to website administration or uploading product information
• An interest in digital content, photography or online retail

This role could suit someone at the beginning of their career who wants to build practical experience across administration and e-commerce. It offers plenty of variety, full training and the opportunity to develop your responsibilities as your knowledge grows.

The role also offers workplace parking and a holiday allowance that increases with service.

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