Online Learning Platform Administrator

About the Role

Our client is looking for a meticulous and tech-savvy Online Learning Platform Administrator to manage and support their digital education environment. This role is key to ensuring the smooth operation of the learning platform, providing technical assistance to users, and managing content. You will be instrumental in maintaining the integrity and functionality of the platform, supporting educators and students in their online learning endeavors. This hybrid position allows for a balance between focused remote work and collaborative office-based problem-solving, contributing to a seamless digital learning experience.

Key Responsibilities

• Administer and maintain the organisation's Learning Management System (LMS) and other online learning tools.
• Provide technical support and troubleshooting assistance to students and faculty regarding platform usage.
• Manage user accounts, enrollments, and course structures within the LMS.
• Upload, organize, and update digital learning content as required.
• Generate reports on platform usage, user activity, and course completion rates.

Requirements

• Proven experience in administering or supporting online learning platforms or LMS.
• Strong technical aptitude and problem-solving skills.
• Familiarity with common LMS features and functionalities.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and prioritize effectively in a dynamic environment.

Benefits

• Competitive annual salary.
• Hybrid work arrangement offering flexibility.
• Opportunity to work with cutting-edge educational technology.
• Supportive team environment focused on user success.
• Contribute to the effective delivery of online education.