Online Learning Platform Manager

About the Role

Our client is seeking an experienced and innovative Online Learning Platform Manager to oversee their digital education infrastructure, operating entirely remotely to serve learners globally, including those in Sheffield . This role involves managing the day-to-day operations of the learning management system (LMS), ensuring its optimal performance, and driving the development of new digital learning features. You will work closely with instructional designers, IT support, and faculty to enhance the online learning experience for all users. This is a fantastic opportunity for a tech-savvy professional to lead advancements in digital education and shape the future of online learning delivery in a flexible, remote-first environment.

Key Responsibilities

• Manage and maintain the organisation's online learning platform (LMS), ensuring reliability and accessibility.
• Provide technical support and training to users, including instructors and students.
• Collaborate with stakeholders to implement new features, updates, and integrations.
• Monitor platform performance, troubleshoot issues, and implement solutions promptly.
• Develop and execute strategies to enhance the user experience and engagement on the platform.
• Oversee content migration, course setup, and user administration within the LMS.

Requirements

• Proven experience in managing learning management systems (LMS) or similar online platforms.
• Strong understanding of digital learning technologies and instructional design principles.
• Excellent technical troubleshooting and problem-solving skills.
• Proficiency in user support and training, preferably in an online setting.
• Strong project management and communication skills.
• Ability to work independently and manage time effectively in a remote work environment.

Benefits

• Competitive salary and comprehensive benefits package.
• Fully remote working arrangement with flexible hours.
• Opportunity to shape and innovate digital education delivery.
• Access to professional development in ed-tech and platform management.
• Be at the forefront of e-learning technology and strategy.