Operations Manager - Retail

About the Role

Our client is seeking a dynamic and customer-focused Retail Operations Manager to oversee their retail operations in Bristol . This role is responsible for ensuring the smooth day-to-day running of store operations, driving sales, managing staff, and delivering exceptional customer experiences. You will play a key role in implementing retail strategies, optimizing store performance, and fostering a positive team environment.

Key Responsibilities

• Manage and supervise all aspects of store operations to ensure high standards of customer service and operational efficiency in Bristol .
• Drive sales performance by implementing effective merchandising and sales strategies.
• Lead, train, and motivate the retail team to achieve sales targets and provide excellent customer service.
• Manage inventory levels, stock control, and visual merchandising standards.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Analyze sales data and customer feedback to identify areas for improvement and growth.

Requirements

• Proven experience in retail operations management , with a track record of driving sales and improving customer satisfaction.
• Strong leadership and team management skills, with the ability to inspire and motivate staff.
• Excellent understanding of retail sales principles, merchandising, and inventory control.
• Proficiency in using POS systems and retail management software.
• Strong communication and interpersonal skills.
• A passion for customer service and a commitment to operational excellence.

Benefits

• Competitive salary with commission and bonus opportunities based on performance.
• Comprehensive health and wellness benefits package.
• Employee discounts on company products and services.
• Opportunities for career progression within the retail sector.
• A vibrant and supportive team culture focused on success.