Operations Manager

Operations Manager – Spider is recruiting on behalf of an award-winning PR agency who are looking for an Operations Manager to join them in an exciting and diverse role which will support the effective running of this small business. This is a hybrid, part-time role, working 20 – 25 hours a week.

Fantastic company benefits include:

Competitive Salary: £35,000 - £39,000 per annum, pro rata for 20 – 25 hours, depending on experience Hours: 20 – 25 hours per week, spread across 5 days, with minimum of 2 days in the office in Ipswich, Suffolk, and 3 days working remotely Holiday: 22 days annual leave plus bank holidays (pro rata), increasing 1 day each year after 2 years, up to 25 days Benefits: Profit share, private healthcare, training budget, flexible working, railcard

About the role

As the Operations Manager you will report into the Managing Director and work with the Senior Management Team to ensure the smooth running of the company’s operations, governance and compliance, while fostering a positive and inclusive workplace and building strong relationships with the team and suppliers. You will support the business growth, drive continuous improvement and help the company deliver on its commercial, people and sustainability objectives.

This is a varied role and the key responsibilities include:

Oversee day-to-day operations, business systems, budgets, facilities and supplier relationships, driving efficiency and quality. Maintain policies and procedures, ensuring compliance with legal, regulatory, insurance and client requirements. Support the Senior Management Team with tenders, new business opportunities, bids and grant funding. Support HR, onboarding, wellbeing and DEI initiatives, while fostering a positive, inclusive workplace and organising team events. Lead ESG initiatives and carbon emissions reporting, driving continuous improvement across the business.

About You

This role would suit a proactive, organised and diligent Office Manager/ Operations Manager with experience in operations or senior administration and a good understanding of SME governance and compliance. You’ll have strong communication, teamwork and problem-solving skills, be confident using Microsoft Office and SaaS applications, and be passionate about improving processes, managing suppliers and contributing to a positive team culture. A flexible, ambitious and solutions-focused approach is essential, with knowledge of ESG reporting an advantage. You’ll also need a full clean driving licence, your own transport and a willingness to drive a small hire van when required.

About them:

They are an award-winning PR agency which works with household-name brands and organisations delivering critically important work in renewable energy, as well as a range of other diverse and brilliant clients. They are committed to environmental sustainability, social responsibility, and equality, diversity and inclusion. The business aims to minimise its environmental impact by reducing waste and emissions, promote recycling, use resources efficiently, working remotely where possible, sourcing locally, and complying with environmental legislation