Operations Team Lead

About the Role

Our client is looking for an energetic and capable Operations Team Lead to manage and guide a team of operational staff in Glasgow . This role is hands-on, focusing on the direct supervision of daily activities, ensuring team productivity, and upholding service quality standards. You will play a crucial role in coaching team members, resolving immediate operational challenges, and contributing to a positive and efficient work environment. The ideal candidate is a natural leader with excellent communication skills and a commitment to fostering team success.

Key Responsibilities

• Supervise and coordinate the daily activities of the operations team.
• Provide direct guidance, training, and performance feedback to team members.
• Ensure adherence to operational procedures, quality standards, and safety regulations.
• Address and resolve operational issues and conflicts in a timely manner.
• Monitor team performance and implement strategies to improve productivity and efficiency.
• Contribute to a positive and supportive team atmosphere.

Requirements

• Previous experience in a supervisory or team lead role within an operational setting.
• Strong understanding of operational processes and best practices.
• Excellent leadership, coaching, and interpersonal skills.
• Ability to effectively communicate expectations and provide constructive feedback.
• Problem-solving skills with the ability to make quick decisions under pressure.
• High school diploma or equivalent; further education or certifications are a plus.

Benefits

• Competitive salary and potential for performance bonuses.
• Comprehensive benefits package including health and retirement plans.
• Opportunities for leadership training and career growth.
• A supportive team environment with a focus on development.
• On-site parking and convenient location.