Optical Practice Manager job in Harrow

Practice Manager - Harrow, Northwest London

Salary: £35,000 - £37,000 DOE + Bonus (OTE £40,000 - £42,000)
Full Time, Monday-Friday - Hybrid Working - Management Opportunity

At Inspired Recruitment Group, we understand that exploring a new job opportunity can feel like a big step. That's why we approach every conversation with care, confidentiality, and absolutely no pressure. If you're an experienced Practice Manager looking for a fresh start and an opportunity to develop your leadership skills, we're here to help you take that step at your own pace.

The Opportunity

A very exciting opportunity has become available for an experienced Practice Manager to join a well-established optical Opticians in Northwest London.

This is an excellent opportunity for somebody who enjoys leading people, developing teams and driving performance, but would like something a little different from the traditional high-street optical environment.

The position offers a varied working week, combining office-based management with time spent supporting colleagues across the wider business.

You'll play an important role in ensuring the team is motivated, day-to-day operations run smoothly and high standards of patient care are consistently maintained.

Above all, they're looking for somebody with a great attitude, excellent people skills and the confidence to lead from the front.

The Role

As Practice Manager, you'll take responsibility for supporting the team, overseeing daily operations and helping the business achieve its objectives.

Your responsibilities will include:

• Leading, motivating and developing a team to achieve their potential
• Monitoring performance against key KPIs, sales and conversion targets
• Conducting regular one-to-one meetings, coaching and providing constructive feedback
• Supporting colleagues across different working environments
• Overseeing appointment diaries and ensuring efficient clinic management
• Working closely with colleagues to improve planning and operational efficiency
• Identifying opportunities to improve performance and patient experience
• Supporting the coordination of daily activities and future planning
• Building strong relationships and encouraging effective communication
• Ensuring consistently high standards of service and patient care

This is a hands-on position where you'll have the opportunity to take ownership, influence performance and make a genuine difference to the team.

Salary, Hours & Benefits

• £35,000 - £37,000 basic salary DOE
• Performance-related bonus - OTE £40,000 - £42,000 per annum
• Mainly Monday to Friday working, Occasional Saturday working when required
• Working hours: 8:30am - 5:30pm
• Hybrid working - a combination of office-based and field-based responsibilities
• Varied and rewarding management role
• Established business with an experienced team
• Opportunity to develop your leadership and operational experience
• A position where your ideas and contributions can make a real impact

What Are They Looking For?

We're looking for a confident, approachable and hands-on Practice Manager who genuinely enjoys working with people.

You'll ideally have:

• Previous practice management, team leadership or operational management experience
• Experience coaching, motivating and developing colleagues
• Good commercial awareness and an understanding of KPIs and performance management
• Strong organisational and planning skills
• Confidence managing day-to-day challenges and finding solutions
• Excellent communication and interpersonal skills
• The ability to build positive relationships and earn the respect of colleagues
• A proactive, flexible and supportive approach to management

Most importantly, they're looking for the right personality and attitude.

They want somebody who can balance being approachable and supportive with the confidence to hold people accountable, encouraging a positive working environment while ensuring the business performs effectively.

Previous experience within optics would be particularly relevant, especially for somebody looking to broaden their management responsibilities.

Why Consider This Opportunity?

If you're currently managing an optical practice and feel ready for a different challenge, this could be an excellent next step.

Rather than being based in the same practice every day, you'll have the opportunity to:

• Enjoy a varied working week with hybrid responsibilities
• Focus on people management, coaching and development
• Take on broader operational responsibilities
• Benefit from mainly Monday-Friday working
• Influence team performance and service standards
• Develop your experience beyond a traditional practice environment

This opportunity would particularly suit somebody who enjoys getting the best out of people, improving performance and taking ownership of their responsibilities.

We Keep Things Simple and Supportive

At Inspired Recruitment Group, we don't believe in pushy or pressured tactics. Whether you're actively job hunting or just quietly curious about what else is out there, we're here for a confidential, no-obligation chat. We treat every conversation with respect and honesty-and we're with you every step of the way if you decide to move forward.

When you're ready, get in touch with Chris at Inspired Recruitment Group:

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What happens next?

Once you have applied, one of the experienced team at Inspired Selections will give you a call to discuss the role in more detail.

They will also go over your previous experience from your CV and your current situation to make sure you have the relevant experience and match what the client is looking for.

Once this has been discussed, leave it to us and we will arrange the meeting for you.