Open roleExternal
Parts Advisor
- west of england, england, United Kingdom
- Permanent·On-site
- Full time
Job Description
Parts Advisor – Drive Motor Retail, Bristol East
£29,000 | OTE: Up to £37,000
Monday to Friday (No Weekends)
Drive Motor Retail is offering an exciting opportunity for an experiencedParts Advisor to join our team in Bristol North. With a strong focus on customer satisfaction, streamlined operations, and employee wellbeing.
Why Join Drive Motor Retail?
We are one of the UK’s most forward-thinking automotive dealer groups, committed to both customer service and the career development of our employees. This role is ideal for someone passionate about the motor trade who thrives in a fast-paced, customer-focused environment.
What We Offer:
- 24 Days Holiday + Bank Holidays
- Clear career progression paths and manufacturer-backed training
- Competitive bonus structures rewarding individual and team success
- Employee benefits including discounted shopping, gym memberships, and dining offers
- Healthcare support with a Medicare cash plan for you and your children— includes same-day GP access, and dental and wellbeing cover
Key Responsibilities:
- Provide efficient, knowledgeable service to retail, trade, and internal workshop customers
- Process parts enquiries and orders with accuracy and urgency
- Identify additional sales opportunities and promote special offers
- Use your technical knowledge to assist customers clearly and confidently
- Communicate any stock discrepancies to the Parts Manager promptly
- Maintain compliance with company processes and customer data protection policies
What We’re Looking For:
- Previous experience working as aParts Advisor in a dealership or and Automotive environment
- Strong working knowledge ofparts catalogues and stock control systems
- High level of accuracy in all administrative tasks and record-keeping
- Confident communicator, both face-to-face and over the phone
- Committed to delivering exceptional customer service and supporting team targets
- Experience withCDK (Kerridge) systems
- A solid technical understanding of motor vehicles and components