Parts and Stores Controller

Parts & Stores Controller

Permanent Full-Time onsite role based in Epsom

Monday - Friday 9am - 5.30pm (Fridays finish at 5.00pm)

£36k per annum and potential monthly bonus + great benefits

Full UK driving license required - no more than 3 points

Our client is a leading and long-established SME engaged in the commissioning, design and installation of process plant parts and solutions, as well as providing ongoing support and after sales service.

Reporting directly to the After Sales Manager, you will be a pivotal member of the company whilst being supported every step of the way.

There may be some out of hours cover (minimal) and you will need to be physically fit as some lifting/packing is required

Skills and experience required:

• To be a confident person, with excellent communication skills, both written and verbal and develop collaborative relationships with fellow team members, customers and manufacturers.
• Represent the organisation to provide exceptional solutions to customers and exhibit the highest standard of values and behaviours
• Be forward thinking and a good team player
• Be target driven whilst maintaining customer relations
• Be a competent tidy administrator and have a very high level of accuracy and attention to detail.
• A good level of IT literacy - MS Office suite (Salesforce experience would be a distinct advantage)
• The ability to absorb and understand the commercial disciplines and be a quick learner.
• Knowledge of spare parts and drawings, use of manuals etc. as well as a solid understanding of stock control and storage systems.
• Forklift truck licence desirable, but training will be provided. Full UK Driving Licence required.
• Strong organisational and planning abilities to manage multiple tasks efficiently and be an effective time manager.

Key Responsibilities

• Responsibilities are a 60/40 split between office admin and stores
• Take, compile and send customer quotations and chase with follow up calls.
• Assist Accounts with credit control queries.
• Operative tasks include ensuring proper handling, storage, and packing of goods, and ensure dispatch documentation is accurate with up-to-date records.
• Process stock replenishment requests for van/site/central stores, including consumables and PPE.
• Oversee the timely unloading of deliveries, ensuring compliance with safe working practices.
• Be responsible for all health and safety within the stores area and complete regular risk assessments.
• Follow the goods inwards procedure for received goods, addressing any discrepancies promptly to resolve issues and maintain accurate stock records.
• Manage parts returns and credit requests effectively.
• Supervise the storage and distribution of warranty parts to enable claims for supplier and customer credits.
• Assist the service/engineering team with any queries.
• Collaborate with parts suppliers to resolve delivery issues, process claims, and returns where applicable.
• Ensure appropriate couriers are selected for deliveries.
• Manage stock levels of packing materials to ensure availability aligns with anticipated demand.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.