Payroll Advisor (Sales Support)

Portfolio are proud to be exclusively representing an award-winning global SaaS business and one of the most progressive and dynamic payroll bureaus in the UK. Our client is experiencing exponential growth and building their Payroll division and strengthening the already established team

With a modern office in the heart of Manchester City Centre, you've the opportunity to join an exciting and vibrant team as a Payroll Onboarding Consultant, who are passionate about payroll excellence and eager to excel. This is your chance to be part of something special - help us shape a new business division with incredible growth and development opportunities!

The Role

Payroll Advisor (Sales Support)

To provide payroll advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up.

The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal.

Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of Payroll in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents.

What you'll be doing:

To ensure that personal knowledge of payroll and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team.

A bit about you:

Ability to build and maintain excellent relationships with the BDMs. A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. Ability to work in a fast paced environment. Strong time management skills ability to manage own diary. A dynamic and flexible approach, as well as the ability to work under pressure. Commercial focused advice.

What's in it for you?

Our client offers a fantastic benefits package and an exciting work environment:

25 days' holiday, plus bank holidays & a day off on your birthday - increasing after 2 & 5 years' service Profit share scheme Pension Plan with Royal London and Life Insurance Employee Assistance Programme Brand new on-site gym Bright Exchange - retail and other discount schemes Company incentives and recognition programmes Modern working environment in Manchester City Centre Opportunity to expand your knowledge from an experienced, friendly team Be part of a new business division with genuine growth and development opportuny If this sounds like your next best opportunity, apply directly or call on (phone number removed) and ask for Leo Bunter to discuss the role further.

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The Portfolio Group are acting on behalf of our client in recruiting for this position