People & Operations Manager

People & Operations Manager Location: Warwickshire / West Midlands The Opportunity Our client is a successful and profitable service-led business operating across a national network, with ambitious growth plans and strong private investment backing. Following a period of significant growth, they are seeking an experienced People & Operations Manager to establish and develop their internal people function whilst supporting key operational activities across the business. This is a unique opportunity for a commercially minded HR professional who enjoys working in a hands-on environment and wants to make a genuine impact within a growing organisation.

The Role

Reporting into the senior leadership team, you will take ownership of the people agenda whilst supporting operational effectiveness across a multi-site workforce. Key responsibilities will include: People & HR Developing and implementing practical HR policies and procedures Supporting managers with employee relations matters Driving employee engagement and retention initiatives Managing recruitment and onboarding activities Supporting performance management processes Advising on employment law and best practice Reviewing and enhancing existing people processes Supporting organisational change and business growth initiatives Developing management capability across the business Ensuring compliance with HR legislation and company policiesOperations Supporting operational efficiencies and continuous improvement initiatives Working alongside field-based teams to improve performance and engagement Producing management information and reporting Assisting with health, safety and compliance processes Supporting operational planning and resource management Working closely with key stakeholders across the businessFleet Oversight Supporting the management of a company vehicle fleet Liaising with external providers and suppliers Monitoring vehicle compliance and utilisation Assisting with driver standards and related processesAbout You We are interested in speaking with candidates who can demonstrate: Previous experience in a standalone HR Manager, HR Business Partner or People Manager position Strong employee relations experience Experience developing HR policies, procedures and people frameworks Ability to build credibility with operational and field-based teams Commercial awareness and a pragmatic approach to problem solving Strong stakeholder management skills Confidence working autonomously within a growing businessDesirable Experience within automotive, fleet, engineering, logistics, field service or multi-site environments Exposure to fleet operations or vehicle management

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