Planner, Scheduler/ Administrator

Planner / Scheduler / Administrator

Salary: £28,000 per annum Permanent | Full-Time

We are currently recruiting for a Planner / Scheduler / Administrator to join one of our leading social housing contractors!

This is a fantastic opportunity for an organised and proactive administrator who enjoys working in a busy environment and has experience coordinating engineers, appointments, or maintenance works.

The Role

As a Planner / Scheduler, you will be responsible for coordinating day-to-day workloads, ensuring jobs are scheduled efficiently and customers and engineers are kept informed.

Your responsibilities will include:

• Planning and scheduling engineers' daily workloads

• Booking and coordinating appointments with residents and customers

• Managing diaries and ensuring workloads are distributed efficiently

• Liaising with engineers, residents, clients and internal teams

• Monitoring outstanding and completed jobs

• Updating systems and maintaining accurate records

• Rescheduling appointments where required

• Handling queries and resolving scheduling issues

• Ensuring jobs are completed within required timescales and KPIs

• Providing general administrative support to the wider team

About You

The ideal candidate will have:

• Previous experience in a social housing planning, scheduling, coordination or administration role

• Excellent organisational and time-management skills

• Strong communication skills, both written and verbal

• Good attention to detail

• The ability to work under pressure in a fast-paced environment

• Good IT and computer skills

• A proactive approach and the ability to use your own initiative

• Experience within housing, repairs, maintenance or a similar environment would be advantageous

What's on Offer?

• £28,000 basic salary

• Permanent position

• Monday - Friday

• Stable position with a leading housing services organisation

• Opportunity to develop your career within a busy and established team

• Supportive working environment

If you're an organised administrator with experience in planning and scheduling and are looking for your next long-term opportunity, we'd love to hear from you