Porter / Caretaker

Position
Full-time Caretaker / Porter

Salary
£33,000 per annum

Hours

Monday-Friday, proposed 8:00am-5:00pm or 9:00am-6:00pm, with 1 hour for lunch - some flexibility for the right candidate

Annual Leave

20 days plus public holidays

Role Overview
The Caretaker / Porter is responsible for supporting the smooth day-to-day running of the development, with particular focus on the needs of residents, visitors, contractors and the building itself. The role includes maintaining the overall cleanliness, presentation, security and safety of the development, taking appropriate action where necessary and ensuring that site equipment is kept in good working order.

The Caretaker / Porter is expected to provide a professional, courteous and helpful service, developing positive relationships with residents and visitors while treating all information obtained through the role as confidential.

Caretaking & Cleaning
Hoover, wash and polish communal areas regularly and ensure they are kept clean and tidy at all times.

Clean brass fittings daily.

Check regularly for cobwebs, stains to carpets or tiles, and any other areas requiring additional attention.

Collect rubbish and recycling from flats twice daily and place it in the external bins.

Ensure bins are presented for council collection, returned to the storage area and cleaned regularly.

Keep light fittings clean, check bulbs and replace where necessary.

Monitor timers for lighting and heating and regularly check emergency lighting.

Keep the external area within approximately two metres of the building and steps, including the passage to the porter's room, clean and clear at all times.

Check and repair loose paving slabs within this area and keep surfaces free from weeds and moss.

Ensure steps remain safe and salt/grit surfaces during icy weather.

Keep the garage and refuse areas tidy, wash garage doors regularly and sweep out garages twice yearly.

Check the garage roof regularly and keep it tidy and free of leaves.

Keep the driveway tidy and clear of leaves where appropriate.

Jet wash front steps and surrounding areas where appropriate.

De-ice residents' cars early in the morning when necessary.

Hose down cars parked beneath trees where staining occurs.

Wash residents' cars as required by the site.

Carry out minor repairs and maintenance to the building and garages.

Work closely with the Managing Agents and Directors and promptly report any problems.

Portering & Resident Service
Assist residents and visitors as required.

Prioritise the security of residents and the premises at all times.

Assist residents and visitors with luggage and shopping where appropriate.

Regularly monitor CCTV.

Proactively check whether residents require assistance.

Assist residents and visitors with parking and help ensure vehicles do not obstruct the front of the building.

Meet and greet visitors in a positive, professional and courteous manner.

Keep a golf umbrella available to assist residents and visitors when appropriate.

Be available by phone or bleeper to assist residents and visitors during working hours.

Accept deliveries on behalf of residents and distribute post where required.

Contractor & Site Management
Ensure stairways, hallways and lifts are adequately protected when contractors are working.

Proactively organise parking for contractors' vehicles.

Maintain a logbook of major contractors and significant deliveries.

Regularly inspect fire escape routes to ensure they remain clear, safe and accessible.

Monitor health and safety obligations and immediately report any concerns to the Managing Agents.

Keep the entrance foyer free from junk mail.

Carry out a site and emergency stair inspection at the beginning and end of each working day.