Product and Change Manager

Product & Change Manager (PCM)

Our client, a leading British airline, is driving a major transformation programme and is looking for a Product & Change Manager to lead change initiatives across its day-of-operations functions.

Location: London or Barcelona | Travel: Some travel required | Type: Contract

The role

This is a hands-on project delivery role at the heart of the airline's strategic transformation. You'll lead product-led change initiatives across business units, working closely with product, data science, and technology teams to turn ambitious plans into measurable operational improvements. It suits a former consultant who enjoys bringing structure and pace to fast-moving, ambiguous problems.

What you'll do

Lead and drive projects that deliver product-led change across business units Work across operational planning and execution to improve processes and deliver measurable outcomes Engage senior stakeholders and influence direction through clear, well-crafted narratives Collaborate with data science and technology teams to design and execute changes across the product roadmap Bring structure and pace to fast-moving, ambiguous problems Own programme delivery and ensure KPIs and SLAs are metAbout you

Experience in management consulting (ideally McKinsey, BCG, Bain, QuantumBlack, or BCG X) or in the aviation industry Experience as a Project Leader or Engagement Manager, leading projects end to end Experience driving adoption and managing change around new AI or digital tools A strong background in operational improvement, transformation, or process design Confidence with senior stakeholders, influencing through storytelling and structured thinking The ability to drive initiatives end to end with minimal oversightWhy this role

Impactful work at the heart of our client's strategic transformation A high-calibre team working across product, operational improvement, and data and AI Complex, visible work at one of the UK's most recognised brandsGuidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy