Product Owner — Enterprise SaaS, Customer Impact

I'm working with a growing SaaS technology business that's looking to hire an experienced Product Owner to help shape the future of a market-leading enterprise platform used by large, complex organisations.

This is an opportunity to own meaningful product outcomes rather than simply managing a backlog. You'll work alongside Product Managers, Engineers, UX Designers and Customer Success teams to solve real customer problems and deliver software that makes a tangible impact.

What you'll be doing:

✅ Owning and prioritising one or more product backlogs

✅ Translating product strategy into clear user stories and acceptance criteria

✅ Working closely with Engineering throughout the Agile delivery lifecycle

✅ Running customer discovery sessions and workshops to truly understand user needs

✅ Using customer feedback, analytics and product metrics to shape future development

✅ Collaborating across Product, Engineering, Design and Customer Success to deliver valuable product outcomes

✅ Exploring how AI and emerging technologies can enhance both products and internal ways of working.

What they're looking for:

• 3+ years' experience as a Product Owner within a SaaS environment
• Experience writing high-quality user stories and acceptance criteria
• Comfortable working with product metrics and customer feedback
• Passion for solving customer problems rather than simply delivering features.

Nice to have:

• Enterprise software experience
• Workflow or case management products
• AI-enabled products
• Accessibility knowledge (WCAG)

Why apply?

Work on a product with genuine customer impact

Join a growing technology business where Product has real influence

🤝 Collaborative engineering and product culture

Hybrid working from London

If you're a Product Owner who enjoys turning customer problems into valuable software and wants to help shape the direction of an established SaaS product, I'd love to hear from you.

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