Production Merchandiser

We are seeking an experienced, motivated and fashion-focused Production Merchandiser to join our small, dynamic team at an established supplier of branded and private-label apparel to leading UK high street retailers, major online accounts and independent stores.

The successful candidate support the Sales & Development team development teams, you will be responsible for managing product critical paths, purchasing, stock control, supplier relationships and customer liaison, ensuring orders are delivered accurately and on time.

Production Merchandiser - Key Responsibilities

• Responsible for branded and private-label stock purchasing.

• Manage stock orders with suppliers and customers.

• Oversee product critical paths, ensuring key deadlines are met.

• Monitor stock levels, product availability and deliveries, maintaining accurate records and maximising service levels.

• Build strong customer relationships through regular communication, order updates and efficient query resolution.

• Coordinate logistics, freight bookings, shipping documentation and customs paperwork.

• Manage packaging purchases, stock levels, product codes and brand barcodes.

• Maintain accurate information across SAGE and customer systems.

• Prepare weekly stock availability, out-of-stock, delivery and order status reports for customers and internal teams.

• Liaise with suppliers, factories, warehouses, freight forwarders and key accounts to ensure the smooth running of the supply chain.

Production Merchandiser – Skills & Experience

We are looking for a proactive, organised and commercially minded individual with:

• Experience in production merchandising, production planning or sales liaison.

• Excellent customer service and communication skills, with a professional telephone manner.

• Strong analytical skills and experience in stock management and sales reporting.

• Excellent organisational skills, attention to detail and the ability to manage multiple deadlines.

• Competent in Excel analysis methods, with pivot tables.

• Knowledge of SAGE SOP and EDI order processing would also be beneficial.

• Experience with concession and /or D2C management would be an advantage.

• Experience supporting major retailers such as John Lewis, Frasers, Sainsbury’s, Asda, Amazon or ASOS desirable