Project Manager/Coordinator SaaS

NMS Recruit are seeking experienced Project Manager/Project Coordinators for an award-winning Sage Partner with a rapidly expanding team that help SMEs and mid-size organisations transform the way they work with innovative accounting software solutions. Fixed Term Contract of 6 or 12 months will also be considered.

You will be a highly motivated individual with a passion for helping customers, who loves technology and wants to grow and develop. This is a Hybrid role and the Successful Candidates will be required to attend the Head Office in Mold, Flintshire 2 days a week.

Responsibilities

To lead the delivery of financial software solutions for our growing client base. You will own the end-to-end project lifecycle - from initiation through to successful go-live - acting as the primary point of contact for clients and coordinating a team of consultants to deliver the technical aspects of each engagement. This role requires a blend of strong project management discipline, excellent interpersonal skills, and a genuine interest in finance, accounting, and the products we implement.

You will be hands-on with customers throughout the project - building trusted relationships, managing expectations, and keeping stakeholders informed and engaged at every stage. If you thrive on being accountable, enjoy leading teams, and take pride in delivering projects that genuinely transform the way our clients work, we want to hear from you.

This is a hands-on Digital Transformation role within a fast-paced Sage Partner environment. You will take ownership of multiple concurrent projects, directing and coordinating the work of our consultant team to ensure technical deliverables are completed on time and to the required standard, while maintaining a high degree of customer satisfaction within a defined commercial framework.

If you enjoy the challenge of managing competing priorities, love working closely with customers, and want to be part of a team that is genuinely making a difference for growing businesses, this role is for you!

• Leading end-to-end project planning, resource scheduling, and the production of clear project reporting and status updates for customers and internal stakeholders
• Maintaining and monitoring project plans, project schedules, work hours, and budgets
• Proactively managing project controls including the formal change request process - assessing, logging, and communicating scope changes - and overseeing project budgets to ensure delivery within agreed financial parameters
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project and that project deadlines are met, according to internal policies
• Documenting and following up on important actions and decisions from meetings
• Acting as the primary point of contact for customers throughout the project lifecycle - proactively managing the client relationship, setting clear expectations, communicating progress, and resolving issues promptly and professionally
• Coordinating and directing the work of a team of consultants responsible for the technical delivery of projects, ensuring workstreams are clearly assigned, dependencies are managed, and quality standards are met
• Providing administrative support as needed
• Proactively engaging with internal business stakeholders to identify opportunities to improve project delivery processes, sharing insights, gathering feedback, and helping to embed consistent best practice across the organisation

Experience

• Very positive approach and great customer service
• 1+ years of experience in a project management or similar delivery role
• PRINCE2 Practitioner, PMP, or equivalent project management qualification (or working towards one) - Desirable
• Resource and Diary Management knowledge
• Exceptional verbal, written, and presentation skills
• Ability to work effectively both independently and as part of a team
• Experience using ClickUp, Asana, Jira, or other project management tool - Desirable
• Competency in Microsoft applications including Word, Excel, Power Point, Outlook, and SharePoint
• Ability to work on tight deadlines
• Commitment to self-directed learning and continuous professional development, including proactively building knowledge of the finance and accounting sector and staying current with product and solution developments relevant to our clients' needs

Benefits

Up to £45,000 DOE 23 days' holiday plus bank holidays and your birthday off. Training and career development plan Early finish two Fridays a month Company pension Employee discount Health & wellbeing programme Life insurance

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us