Receptionist / Car Park Administrator

Receptionist / Car Park Administrator
Location: Derry ~ Londonderry
Reports to: Site Supervisor / Facilities Manager
3 Months Fixed Term Contract

Job Overview

Bidvest Noonan is seeking a reliable, organised, and proactiveReceptionist / Car Park Administrator to join our on-site team. This dual-function role requires a candidate with strong administrative skills and excellent customer service abilities to support day-to-day front desk operations and oversee the effective management of the campus car park system. The ideal candidate is safety-conscious, detail-oriented, and capable of handling multiple priorities in a dynamic university environment.

Key Responsibilities:

Reception Duties

• Greet and assist all visitors, staff, and students professionally and efficiently
• Handle telephone, email, and in-person enquiries, ensuring queries are resolved promptly
• Maintain a welcoming and organised reception area
• Manage visitor logs, passes, and daily check-ins in line with campus security protocols
• Support university events and activities with reception-based coordination

Car Park Administration

• Oversee day-to-day operations of university car parking systems
• Process parking permit applications, renewals, and staff/student queries
• Maintain accurate and up-to-date records of permit holders and car park usage
• Liaise with enforcement partners, security, and contractors as required
• Monitor compliance with university parking regulations

General Administration

• Complete full site office administration including typing letters, compiling reports, and maintaining files
• Manage employee records and training documentation in line with company policy
• Handle supplier queries and process car park-related orders
• Support the operations team with data input and service tracking
• Ensure all communications align with Bidvest Noonan's ethos and standards

Experience & Skills Required

• Previous experience in an administrative or receptionist role (experience in facilities or car park management desirable)
• Excellent customer service and interpersonal skills
• Strong organisational ability with a proactive approach to resolving issues
• Ability to multitask and prioritise effectively in a fast-paced environment
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Willingness to learn internal systems and processes
• High attention to detail and commitment to confidentiality and data accuracy

What We Offer

• A supportive and professional working environment
• Training and development opportunities
• Competitive salary and benefits
• The opportunity to work within a prestigious university setting
• Employee Assistance Program

About Us

For nearly 50 years, we've played a vital role in helping our customers succeed. Built on strong, long-standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, "to proudly create safer and healthier communities today, for tomorrow." It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve-now and for generations to come.'When you join Bidvest Noonan, you're joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.'

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