Receptionist/Customer Service

Our client, a national service organisation, is seeking an enthusiastic, positive and flexible Receptionist/Customer Service to join their growing team. As the first point of contact for visitors, you will play a key role in creating a welcoming and professional environment.

Reporting to the Office Manager, key responsibilities to include:

• Greet and welcome visitors upon arrival

• Direct guests to the appropriate person or department

• Answer, screen and forward incoming calls

• Maintain a tidy, presentable reception area with all necessary stationery and materials

• Provide accurate information in person, over the phone and via email

• Receive, sort and distribute daily mail and deliveries

• Follow safety procedures and maintain office security, including monitoring the logbook and issuing visitor badges

• Order front-office supplies and manage stock levels

• Update calendars, schedule meetings and support travel/accommodation arrangements

• Prepare vouchers and maintain records of office expenses

• Carry out general administrative tasks including filing, photocopying, transcribing and faxing

As a successful Candidate previous work experience in a receptionist, administration or customer service role and proficiency in Microsoft Office Suite would be desirable. Hands-on experience with office equipment, solid written/ verbal communication skills and the ability to be resourceful and proactive when issues arise are essential and hands-on experience with office equipment would be beneficial.

This is a fantastic opportunity to join a well‑established company offering a friendly working environment and a competitive salary package. Full-time hours 9 am – 5 pm, with 30 mins lunch break