Regional Account Director (EMEA)

Regional Account Director (EMEA)

High End Catering Account

Dublin, Ireland

€120,000 pa + €10,000 Travel Allowance + Bonus + Package

Trevett Services are please to be working with a leading Global FM Business to recruit a talented Regional Account Director to deliver a High-End Catering Account across an EMEA portfolio of sites. The role of the Regional Account Director is to lead the delivery of a first-class catering programme across a strategic partnership client relationship and to grow the contract and the influence of the food-based programme.

The role is to ensure consistency, drive global performance, and support the delivery of best‑in‑class services for the client and consumers. Working within the global framework means contributing to initiatives that influence the entire organisation, from global strategy and transformation to service excellence and operational alignment - making it an exciting environment for those who want to have a broad, international impact.

The role is to lead a portfolio of regional sites, and regular overseas travel is expected as part of this senior leadership position.

Main Responsibilities

• Strategic Client Relationship Management Serve as the primary, trusted strategic partner to the client’s EMEA Real Estate and Workplace Services food team, ensuring delivery aligns with the client’s evolving workplace strategies.

• Regional Operational Excellence Oversee the operational performance of all food spaces across multiple EMEA countries, ensuring flawless execution, strict compliance with food safety, and the highest standards of culinary quality.

• Financial Stewardship & Growth Own the P&L for the EMEA region. Drive financial discipline, optimize operational efficiencies, manage large‑scale budgets, and identify opportunities for sustainable commercial growth and innovation.

• Inclusive Hospitality & Community UX Champion a user‑centric hospitality framework that transforms traditional corporate dining into inclusive, community‑building spaces, ensuring food experiences adapt seamlessly to the diverse cultural expectations of employees across EMEA.

• Innovation & Sustainability Leadership Champion the client’s commitment to sustainability (e.g., waste reduction, plant‑forward menus, circular economy) and integrate innovative food technology and trends into daily operations.

• People & Culture Development Lead, inspire, and mentor a diverse team of country managers, chefs, and operational leaders across the region. Foster an inclusive, high‑performing culture that reflects the client’s dynamic environment.

• Data‑Driven Performance Utilize analytics and user feedback to continuously iterate on food offerings, space design, and service delivery, ensuring measurable increases in employee satisfaction.

The Ideal Candidate

• Experience: Multi-country leadership experience in contract catering, luxury hospitality, or corporate workplace services, specifically managing large-scale, multi-site regional portfolios.

• Cultural Fit: An entrepreneurial mindset with ability to be agile, innovative, user-focused, and comfortable navigating ambiguity.

• Leadership Style: A collaborative, inclusive, and charismatic leader who excels at managing cross-functional, multicultural teams across different geographies and time zones.

• Commercial & Analytical Acumen: Strong financial mastery of complex, multi-million-euro regional budgets (P&L management), and a proven record of data-driven decision-making.

• Stakeholder Management: Exceptional communication, negotiation, and relationship-building skills, with the ability to influence senior C-suite clients and frontline staff alike.

• Education: Bachelor’s degree in hospitality management, Business Administration, or a related field (Master’s or MBA preferred)