Open roleExternal
Regional Field Technical Manager - North England
- leeds, england, United Kingdom
- Permanent·On-site
- Full time
- £42 - £62 Per Hour
Job Description
We're looking for a Regional Field Technical Manager - North England and Scotland to support high-quality commercial kitchen equipment used by professional kitchens, helping them deliver great food efficiently and reliably. You'll lead the service partner network across North England and Scotland in a hands-on role, combining strong technical knowledge with people skills to make sure customers receive the best possible service.
What You'll Do As A Regional Field Technical Manager
- Manage and support service partners across your region. (Leeds, Manchester, Liverpool and Newcastle. With 2 days in Scotland)
- Deliver technical training and annual service assessments.
- Review KPIs and customer feedback to improve performance.
- Troubleshoot escalated technical issues and carry out customer visits.
- Support installations, technical projects and spare parts enquiries.
- Travel across the region (up to 50%) with occasional international travel.
What We're Looking For in a Regional Field Technical Manager
- 3+ years' experience as a Senior Service Engineer, Service Supervisor or Service Manager.
- Strong electrical fault-finding skills and understanding of gas systems.
- Hands-on service and repair experience within catering equipment, HVAC, automotive, heavy equipment or similar.
- Gas Safe COMCAT 5 qualification is highly desirable.
- Comfortable reading wiring diagrams and using diagnostic equipment.
- Technical qualification or apprenticeship preferred.
- Excellent communication skills and a customer-focused approach.
- Full UK driving licence and valid passport.