Regional FM Manager

Job Advert: Regional Operations FM ManagerTemporary to permanent
Home-based with travel across the region

Main PurposeReporting to the Account Manager on a National Total Facilities Management (TFM) Contract, the Regional Operations FM Manager is responsible for managing operations and delivering revenue targets within the Midlands region.
Key Responsibilities

• Collaborate with the Account Manager to develop annual business objectives, plans, and budgets.
• Deliver revenue within agreed budgets and targets.
• Plan and manage the work schedule for the region.
• Drive compliance with Health and Safety standards and ensure close-call reporting.
• Ensure teams have a consistent understanding of systems and processes.
• Support and contribute to continuous improvement initiatives.
• Understand, anticipate, and deliver client requirements, including monthly reporting.
• Foster a culture of customer centricity.
• Manage supplier relationships, including outsourced and subcontractor partners.
• Lead and manage direct reports, ensuring high performance and engagement.
• Maintain a high level of statutory compliance.

Size and Scope

• Direct management of approximately 4 Team Leaders.
• Overall responsibility for a region with a headcount of approximately 60.
• Reports to the Account Manager.
• Responsible for a large geographical area.
• Typically responsible for revenue up to £5 million.

Person Requirements

• Qualifications:
• IOSH Managing Safety (or equivalent)
• Legionella Responsible Person certification (desirable)
• IWFM (desirable)

Skills:

Strong communication, relationship management, and influencing skills

Decisive and accountable within an operational structure

Proven leadership skills with gravitas and credibility

Report writing and data presentation abilities

Experience with facilities management software (e.g., MRI Evolution)

Experience:

Proven success in FM and Maintenance contract performance and leadership

Experience developing and delivering business plans

Experience managing contract performance and health & safety

Ideally, experience in TFM contracts and delivering against KPIs

Knowledge of SFG20 standards

Valid driving licence

Personal Profile

• Able to conduct Employee Engagement Visits (EEV)
• Strong initiative to drive change and improvement
• Excellent leadership, influencing, and communication skills
• Willingness to participate in an on-call rota (allowance paid)
• Willingness to travel around the region and occasionally elsewhere

What you'll get in return
This is a temporary to permanent role.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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