Remote Apprentice Network Technician

About the Role

Our client is seeking a technically inclined and eager Apprentice Network Technician to join their fully remote IT support team based in Liverpool . This role is a perfect stepping stone for individuals passionate about networking and IT infrastructure. You will receive extensive training on network setup, maintenance, and troubleshooting, working on real-world challenges within a distributed team. The position involves supporting our client's internal and external network operations, ensuring connectivity and security for all users. This is a fantastic opportunity to gain hands-on experience in a critical IT field, learn from seasoned professionals, and achieve industry-recognized certifications, all from the convenience of your own home.

Key Responsibilities

• Assist in the installation, configuration, and maintenance of network hardware, including routers, switches, and firewalls.
• Monitor network performance and troubleshoot connectivity issues using diagnostic tools.
• Provide remote technical support to users experiencing network-related problems.
• Help implement and enforce network security policies and procedures.
• Document network configurations, procedures, and troubleshooting steps.
• Participate in projects related to network upgrades and expansions.

Requirements

• A foundational understanding of computer networking concepts (TCP/IP, DNS, DHCP).
• Familiarity with operating systems like Windows and Linux.
• Excellent problem-solving and analytical skills.
• Strong desire to learn about network infrastructure and cybersecurity.
• Good communication skills, essential for effective remote collaboration.
• Commitment to completing the apprenticeship program and pursuing relevant certifications.

Benefits

• Comprehensive remote training and hands-on experience with network technologies.
• Mentorship from experienced network engineers and IT professionals.
• Competitive apprentice salary with potential for performance-based increases.
• Flexible remote work arrangement.
• Opportunity to earn industry-recognized certifications (e.g., CompTIA Network+).