Remote Catering Operations Manager

About the Role

Our client is looking for a dynamic and organized Remote Catering Operations Manager to join their innovative team, based in Newcastle upon Tyne . This role is pivotal in ensuring the seamless delivery of catering services across various client sites, entirely from a remote capacity. You will be responsible for streamlining operational processes, managing supplier relationships, and ensuring client satisfaction through effective remote oversight. The ideal candidate thrives in a digital-first environment and possesses exceptional logistical and communication skills to manage a distributed team and services effectively, contributing to our client's reputation for excellence in catering solutions.

Key Responsibilities

• Oversee and optimize catering operations from a remote setting, ensuring efficiency and quality.
• Manage relationships with external vendors, suppliers, and catering partners to ensure service level agreements are met.
• Develop and implement strategies for improving operational processes and cost-effectiveness.
• Utilize technology and communication tools to effectively manage and support on-site teams.
• Monitor performance metrics, analyze data, and generate reports on operational efficiency and client feedback.
• Address and resolve any operational issues or client concerns promptly and professionally.

Requirements

• Proven experience in operations management , preferably within the catering or hospitality industry.
• Demonstrated ability to manage remote teams and operations effectively.
• Strong understanding of logistics, supply chain management, and vendor relations.
• Excellent analytical and problem-solving skills, with proficiency in relevant software.
• Exceptional communication and interpersonal skills for remote stakeholder engagement.
• Ability to work autonomously and manage multiple priorities in a fast-paced setting.

Benefits

• Competitive salary package.
• Fully remote working environment.
• Opportunities for growth within a progressive company.
• Contribution to a pension scheme.
• Professional development support and training.