Remote Claims Assessor

About the Role

Our client is actively seeking a dedicated Claims Assessor to join their expanding team, operating entirely in a remote capacity, though ideally located within commuting distance of Brighton for occasional team meet-ups. This role is vital for evaluating the validity and scope of submitted insurance claims. You will meticulously review claim forms, supporting documentation, and policy details to make informed decisions regarding claim approval or rejection. The position demands a keen eye for detail, strong analytical skills, and the ability to communicate decisions clearly and empathetically to policyholders. Working remotely, you will manage your own caseload, ensuring timely and efficient processing while adhering to all company policies and regulatory standards.

Key Responsibilities

• Review and assess submitted insurance claims, verifying policy coverage and details.
• Investigate claim circumstances by analysing documentation and requesting further information.
• Determine the extent of liability and calculate appropriate settlement amounts.
• Communicate claim decisions and explanations clearly and professionally to policyholders.
• Ensure all claims are processed in compliance with company procedures and regulatory requirements.
• Maintain accurate and up-to-date records of all claim assessments within the system.

Requirements

• Previous experience in a claims processing or assessment role within the insurance industry.
• Strong understanding of insurance policies and claims handling procedures.
• Excellent analytical skills and meticulous attention to detail.
• Proficiency in using claims management software and digital communication tools.
• Ability to work independently and manage a caseload effectively in a remote environment.
• Strong written and verbal communication skills.

Benefits

• Competitive salary and benefits package.
• Fully remote working arrangement, offering excellent flexibility and work-life balance.
• Opportunities for professional development and career advancement in claims management.
• Access to modern digital tools and a supportive remote team.
• Contribution to a company that values efficiency and customer satisfaction.