Remote Cleaning Operations Coordinator

About the Role

Our client is seeking a highly organized and proactive Remote Cleaning Operations Coordinator to manage and oversee cleaning services from a remote capacity, supporting operations across various sites, including Southampton and beyond. This pivotal role ensures that cleaning standards are consistently met, client satisfaction is maintained, and operational efficiency is maximized through effective remote management. You will be instrumental in coordinating cleaning schedules, managing cleaning teams virtually, ensuring supply chain logistics, and serving as a primary point of contact for operational queries. The ideal candidate is adept at virtual communication, problem-solving, and has a keen understanding of cleaning protocols and service delivery.

Key Responsibilities

• Coordinate and schedule cleaning activities for multiple sites, ensuring optimal resource allocation.
• Manage communication channels with remote cleaning teams, providing clear instructions and support.
• Monitor cleaning performance through reports and virtual check-ins, addressing any issues promptly.
• Oversee inventory management for cleaning supplies and equipment, coordinating procurement and distribution.
• Liaise with clients and site managers to address concerns and ensure service level agreements are met.
• Develop and implement best practices for remote operational management within the cleaning services sector.

Requirements

• Proven experience in operations management, logistics, or a similar coordinating role, preferably within the cleaning or facilities management industry.
• Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills, with proficiency in virtual collaboration tools.
• Ability to work independently, demonstrate initiative, and solve problems effectively from a distance.
• Proficiency in using scheduling software, databases, and standard office productivity tools.
• A solid understanding of cleaning standards, health and safety regulations is highly desirable.

Benefits

• Competitive salary commensurate with experience.
• Fully remote working arrangement, offering excellent work-life balance.
• Opportunities for professional development and training in remote operations management.
• A dynamic and supportive virtual team environment.
• Contribution to a company that values efficiency and high service standards.
• Flexible working hours, within operational requirements.