Remote Cleaning Operations Manager

About the Role

Our client is seeking a proactive and organised Remote Cleaning Operations Manager to oversee cleaning services across multiple sites, primarily supporting operations in the Sunderland region but performed entirely from a remote location. You will manage a distributed team of cleaning staff, ensuring service delivery excellence, compliance with standards, and efficient resource allocation. This is an excellent opportunity for an experienced manager to leverage technology and communication skills to drive operational success without geographical constraints, focusing on strategic planning and team development from your home office.

Key Responsibilities

• Develop and implement operational strategies for cleaning services across designated areas.
• Manage, train, and support a remote team of cleaning operatives, fostering a positive and productive work environment.
• Monitor service quality and performance metrics, conducting virtual inspections and performance reviews.
• Oversee inventory management and procurement of cleaning supplies and equipment remotely.
• Ensure compliance with all health, safety, and environmental regulations across all managed sites.
• Utilise technology and communication tools to maintain strong communication channels with teams and stakeholders.

Requirements

• Proven experience in operations management, preferably within the cleaning or facilities management industry.
• Demonstrated ability to manage remote teams effectively.
• Strong understanding of cleaning protocols, health and safety standards, and operational best practices.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in using digital collaboration tools and management software.
• Ability to work autonomously and manage workload effectively from a remote setting.

Benefits

• Competitive salary commensurate with experience.
• Fully remote working arrangement.
• Opportunity to shape and improve cleaning operations for a growing organisation.
• Professional development and training opportunities.
• Flexible working hours within operational needs.