Remote Cleaning Quality Controller

About the Role

Our client is seeking a detail-oriented Remote Cleaning Quality Controller to ensure the consistent delivery of high-quality cleaning services across all their client sites, managed entirely from a remote location. You will be responsible for establishing and enforcing quality standards, conducting virtual inspections, analysing feedback, and collaborating with operations teams to address any discrepancies. This role requires a sharp eye for detail, strong analytical skills, and the ability to maintain impeccable standards through effective remote monitoring and communication tools. It's a great opportunity for someone passionate about quality assurance to contribute to operational success from anywhere.

Key Responsibilities

• Define, implement, and monitor quality standards for all cleaning services.
• Conduct remote assessments of cleaning performance using digital tools, photographic evidence, and client feedback.
• Analyse service reports and client feedback to identify trends, issues, and areas for improvement.
• Collaborate with regional managers and cleaning teams to develop and implement corrective action plans.
• Ensure compliance with all health, safety, and environmental regulations relevant to cleaning operations.
• Maintain detailed records of quality control activities, findings, and resolutions.

Requirements

• Proven experience in quality control, quality assurance, or a related role within the cleaning or facilities management industry.
• Strong understanding of cleaning best practices, hygiene standards, and safety regulations.
• Excellent analytical skills and the ability to interpret data and feedback effectively.
• Proficiency in using quality management software and virtual collaboration tools.
• Exceptional attention to detail and a commitment to upholding high standards.
• Strong written and verbal communication skills for remote collaboration.

Benefits

• Competitive salary aligned with experience and remote responsibilities.
• Fully remote working arrangement, offering maximum flexibility and autonomy.
• Access to ongoing training and professional development in quality management.
• Opportunity to significantly impact service quality across a diverse client base.
• Supportive virtual team and a culture that values quality and continuous improvement.
• Contribution to maintaining safe and hygienic environments through diligent oversight.