Remote Cleaning Services Coordinator

About the Role

Our client is looking for a proactive and organised Remote Cleaning Services Coordinator to manage and oversee cleaning operations for multiple sites from a remote location. This role is pivotal in ensuring that all contracted cleaning services are delivered to the highest standard, providing a seamless experience for clients and internal stakeholders. You will be the main point of contact for cleaning teams and site managers, troubleshooting issues, scheduling services, and ensuring compliance with health and safety guidelines, all while working from home. This is an ideal opportunity for someone with excellent communication and organisational skills who thrives in an autonomous, home-based work environment.

Key Responsibilities

• Coordinate and schedule cleaning staff and services across various locations, ensuring adequate coverage.
• Act as the primary point of contact for cleaning operatives and site supervisors, addressing inquiries and resolving issues remotely.
• Monitor service delivery, conduct remote quality checks, and gather feedback to ensure client satisfaction.
• Maintain accurate records of schedules, staff performance, and service reports.
• Ensure compliance with health, safety, and environmental regulations for all cleaning operations.
• Manage inventory of cleaning supplies and equipment, coordinating distribution or replenishment as needed.

Requirements

• Proven experience in a coordination, scheduling, or management role, preferably within the cleaning or facilities management sector.
• Excellent communication, interpersonal, and customer service skills, with the ability to manage relationships remotely.
• Strong organisational and time-management abilities, with a high level of attention to detail.
• Proficiency in using scheduling software, communication tools, and standard office applications.
• Ability to work independently with minimal supervision in a remote setting.

Benefits

• Competitive annual salary of 28000 .
• Fully remote working arrangement, offering excellent work-life balance.
• Comprehensive training and onboarding for remote operations.
• Opportunities for professional development in facilities management.
• A dynamic and supportive virtual team environment.