Open roleInternal
Remote Customer Service Assistant (Graduate Friendly) £35k, £40k
- London, Emgland, United Kingdom
- Permanent·Remote
- Full time
- £35,000 - £40,000 Per Annum
Job Description
Remote Customer Service Assistant (Graduate Friendly) £35k, £40k
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✨ Quick Highlights:
- 📝 Job Type: Permanent | Full-time
- 🏠 Workplace Type: 100% Fully Remote
- 📍 Location: London, England, United Kingdom
- 🎓 Experience Level: Entry Level
- 💰 Salary Range: £35,000 – £40,000 Per Annum
Overview
We are looking for an enthusiastic and talented Remote Customer Service Assistant to join our growing team! This entry-level role is a fantastic opportunity for recent university graduates seeking to launch a successful corporate career in customer services. Operating 100% remotely, you will provide top-tier support and friendly guidance to our valued clients from the comfort of your home.
- Communication: Promptly answer customer inquiries via email, support tickets, and live chat.
- Problem Solving: Resolve client issues with empathy, efficiency, and a professional attitude.
- Product Knowledge: Deliver accurate and helpful information about our services and products.
- Record Keeping: Track customer feedback and escalate complex issues to the appropriate teams.
- Excellence: Maintain high standards of customer satisfaction and positive brand experience.
- Communication: Promptly answer customer inquiries via email, support tickets, and live chat.
- Problem Solving: Resolve client issues with empathy, efficiency, and a professional attitude.
- Product Knowledge: Deliver accurate and helpful information about our services and products.
- Record Keeping: Track customer feedback and escalate complex issues to the appropriate teams.
- Excellence: Maintain high standards of customer satisfaction and positive brand experience.
Requirements
- Education: Bachelor’s degree from a recognized university (fresh graduates preferred).
- Skills: Strong written and verbal English communication skills.
- Tech Savvy: Comfortable using emails, basic office software, and web-based tools.
- Mindset: A positive attitude, strong interpersonal skills, and a problem-solving mindset.
- Flexibility: High self-motivation, time management, and ability to work independently from home.
- Education: Bachelor’s degree from a recognized university (fresh graduates preferred).
- Skills: Strong written and verbal English communication skills.
- Tech Savvy: Comfortable using emails, basic office software, and web-based tools.
- Mindset: A positive attitude, strong interpersonal skills, and a problem-solving mindset.
- Flexibility: High self-motivation, time management, and ability to work independently from home.
What We Offer (Benefits)
- Competitive Salary: £35,000 – £40,000 annual starting salary.
- 100% Remote: Complete flexibility to work from your home setup.
- Career Growth: Comprehensive training, mentorship, and clear career progression routes.
- Paid Time Off: Generous annual holiday allowance and paid leave.
- Great Culture: A supportive, friendly, and inclusive team environment.
- Competitive Salary: £35,000 – £40,000 annual starting salary.
- 100% Remote: Complete flexibility to work from your home setup.
- Career Growth: Comprehensive training, mentorship, and clear career progression routes.
- Paid Time Off: Generous annual holiday allowance and paid leave.
- Great Culture: A supportive, friendly, and inclusive team environment.