Remote Insurance Advisor

About the Role

Our client is seeking a dedicated and customer-focused Remote Insurance Advisor to join their expanding team, working entirely from home with a base in Derby . This role is perfect for individuals who are passionate about helping people find the right insurance solutions and thrive in a remote work environment. You will provide expert advice, recommend suitable policies, and guide customers through the application process. This position offers the flexibility of remote work combined with the opportunity to build a rewarding career in the insurance sector, contributing to our client's nationwide reach.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat, providing clear and accurate insurance information.
• Assess customer needs and recommend appropriate insurance products, such as home, life, or travel insurance.
• Guide customers through the application process, ensuring all details are captured correctly.
• Process new policies and manage customer accounts effectively.
• Achieve and exceed individual sales and service targets.
• Maintain up-to-date knowledge of products, regulations, and industry best practices.

Requirements

• Proven customer service or sales experience, ideally within the insurance or financial services sector.
• Excellent communication, listening, and interpersonal skills.
• Ability to work independently, manage time effectively, and maintain productivity remotely.
• A strong understanding of insurance principles is an advantage.
• Proficiency in using CRM systems and other digital tools.
• Home office setup with reliable internet connectivity.

Benefits

• Competitive salary with performance-based bonuses.
• Fully remote working arrangement.
• Comprehensive training program and ongoing support.
• Private medical insurance and wellness benefits.
• Company pension scheme and life assurance.