Remote Insurance AI Customer Success Analyst

Cytora, now an Applied Systems company, is seeking a Customer Business Analyst to join the Customer Success team. You’ll work at the intersection of AI and insurance, collaborating with diverse stakeholders to drive meaningful outcomes and provide real ownership of projects.

You’ll lead client workshops, translate business needs into clear requirements, and help design AI-driven workflows while partnering with engineering and product teams. Flexibility across London or remote work is supported.

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