Remote Support Coordinator - Vulnerable Adults

About the Role

Our client is seeking a highly organised and empathetic Remote Support Coordinator specializing in vulnerable adults for their team, operating entirely from a distance. This role is critical in ensuring that individuals receive the necessary support, resources, and guidance to maintain their independence and well-being. You will leverage technology to connect with clients, assess their needs, and coordinate a range of services, acting as a key point of contact and advocate. This is an exceptional opportunity for a dedicated professional who is passionate about social care and excels in a remote work environment, requiring strong communication, problem-solving, and digital coordination skills.

Key Responsibilities

• Conduct comprehensive remote needs assessments for vulnerable adults.
• Develop and implement tailored support plans, coordinating services from various providers.
• Liaise effectively with families, caregivers, healthcare professionals, and support agencies.
• Provide consistent emotional support and guidance to clients via phone, video calls, and secure messaging.
• Maintain accurate, confidential client records and monitor progress towards goals.
• Advocate for clients' needs and rights, ensuring access to appropriate resources and benefits.

Requirements

• Proven experience in social work, care management, or a related field supporting vulnerable adults.
• Excellent IT proficiency, including virtual meeting platforms, case management software, and digital communication tools.
• Strong understanding of adult safeguarding principles, legislation, and best practices.
• Exceptional verbal and written communication skills, with the ability to build rapport remotely.
• Demonstrated ability to manage a caseload independently and prioritise effectively.
• Resilience and a proactive approach to problem-solving in a remote setting.

Benefits

• Competitive salary with potential for performance-related increases.
• Fully remote working arrangement with flexible hours.
• Comprehensive training and ongoing professional development.
• Generous annual leave and company pension scheme.
• Access to mental health and wellbeing support resources.
• Opportunities to work with a forward-thinking organisation making a real impact.