Remote Telecoms Network Operations Specialist

About the Role

Our client is actively recruiting a Remote Telecoms Network Operations Specialist to bolster their network support team. This position offers the flexibility of working entirely from home, supporting our client's extensive network infrastructure across the UK. You will be responsible for monitoring network performance, responding to alerts, and ensuring the continuous availability of critical telecom services. This role is perfect for an individual who thrives in a remote setting, possesses strong analytical skills, and is adept at managing network operations effectively from a distance, contributing to a seamless service for all users.

Key Responsibilities

• Monitor network performance and availability using specialized tools and platforms.
• Respond promptly to network alarms and incidents, performing initial diagnosis and troubleshooting.
• Escalate complex issues to higher-level support teams or relevant departments.
• Perform routine network checks and system health assessments remotely.
• Maintain accurate incident logs and contribute to operational documentation.

Requirements

• Experience in network operations or a related technical support role within the telecom sector.
• Familiarity with network monitoring tools and protocols (e.g., SNMP, TCP/IP).
• Strong understanding of network infrastructure components and basic troubleshooting.
• Excellent communication skills, essential for remote collaboration and support.
• Ability to work independently and manage time effectively in a remote work environment.

Benefits

• Fully remote working arrangement, offering maximum flexibility.
• Competitive salary and potential for performance-related bonuses.
• Company-provided equipment and support for home office setup.
• Comprehensive health and well-being benefits package.
• Opportunities for continuous learning and certifications in network technologies.