Repairs Administrator

I am looking for a temporary staff for 3- 6 months on a part-time basis (Wednesday, Thursday, and Friday).

This will be an EVH grade 4 post of repairs admin (£26,000 -30,000)

Day to day reactive repairs

• Deal with calls and enquiries relating to repairs.

• Raise pre or post inspections for Maintenance Officers and utilise their diaries for dealing with technical inspections.

• Process works orders through QL.

• Correspond and communicate with customers regarding repair work, for example access arrangements.

• Communicate effectively with Contractors regarding jobs.

• Deliver letters.

• Liaise with utility companies.

• Assist with keeping Asbestos register up to date.

• Assist Repairs Assistant with the processing of invoices

Void Management

• Assist the Housing Team by logging repairs after inspections are carried out.

• Monitor progress of voids daily and liaise with utility companies regarding Gas/Electricity problems, contractors and Allocations Officer to ensure voids are processed efficiently.

Other Duties

• Assist with reception duties as and when required.

• Ensure contractors working in Association’s properties work to the code of conduct.

• Attend training courses and participate in corporate activities and operation working groups as required by the Association.

• Taking minutes of meetings when required.

• Assist Property Services Assistant with organising EICRs/AGS and attending forced accesses for EICRs/AGS.

• Log complaints on QL.

• Assist Maintenance Officers with SHQS stock condition reports on ongoing basis

• Assist Head of Property Services and Property Services Assistant with update of Asprey Asset Management System.

• Assist with customer satisfaction surveys